OSINT: The Privacy and Security Blind Spot
With over four decades in computing, security has always been my top priority. As an application architect in my corporate role, I invested countless hours in training and reading to evolve my understanding of the every-changing landscape of attack vectors. Working alongside IT Risk Management, we patched critical vulnerabilities, updated libraries, collected logs for analysis, and took every step possible to deliver secure applications. Yet despite these efforts, one threat often goes unnoticed: impostors posing as insiders, turning the help desk into a prime attack vector.
My blog posts have consistently highlight a key danger: publicly available information poses a serious risk. I stand firm on this view, having seen it exploited in numerous attacks targeting both corporations and individuals. I’ve personally been a victim of such an attack on a public corporation, along with thousands of others. You might have been too, without ever knowing how it began.
Most attacks start with OSINT, or Open-Source Intelligence. This involves collecting and analyzing publicly accessible data to create actionable insights, often for malicious purposes. Data brokers and “name search” sites play a central role in this landscape. They efficiently gather and organize public information, making it readily available for both legitimate use and bad actors alike.
Data brokers and "name search" sites are absolutely central to the modern OSINT landscape, for both legitimate purposes and, unfortunately, for bad actors. They essentially act as highly efficient aggregators and centralizers of information that, while often publicly available, would be incredibly time-consuming and difficult to compile manually.
Here's how they play into OSINT:
What are Data Brokers?
Data brokers are companies that collect vast amounts of personal information from various sources, analyze it, package it, and then sell or license it to third parties. They operate largely behind the scenes, and most individuals are unaware of the extent of the data they hold.
Sources of Data for Data Brokers:
- Public Records: This is a major source. It includes:
- Government databases (birth certificates, marriage licenses, divorce records, death certificates).
- Property records (home ownership, addresses, property value).
- Voter registration records (names, addresses, political affiliation).
- Court records (criminal records, civil judgments, bankruptcies, liens).
- Motor vehicle records.
- Professional licenses (doctors, lawyers, pilots, etc.).
- Commercial Sources:
- Retailers (purchase history, loyalty programs, coupon usage).
- Credit card companies (spending habits, credit scores).
- Telecommunication companies.
- Magazine subscriptions.
- Survey responses and contest entries.
- Online Activity:
- Website cookies and web beacons that track Browse habits.
- Social media activity (public posts, likes, connections, profile information).
- Online quizzes and sweepstakes.
- Mobile apps (location data, app usage, phone details).
- Browser fingerprinting.
- Data shared when signing up for "free" online services (often buried in terms of service).
- Other Data Brokers: Data brokers often buy and sell data among themselves, enriching their datasets.
Types of Information Data Brokers Collect:
The range is staggering and can include:
- Full name (current and previous names/aliases)
- Current and past addresses
- Phone numbers (current and previous, landline and mobile)
- Email addresses
- Date of birth, age, gender
- Marital status, family members (including children, parents, and extended family)
- Education history
- Employment history and occupation
- Estimated income and assets
- Shopping habits and purchase history
- Interests and hobbies
- Political affiliations
- Criminal records
- Civil records (bankruptcies, judgments)
- Social media profiles
- Vehicle information
- Even sensitive health information (often inferred from purchases like prescriptions or loyalty card usage at pharmacies).
"Name Search" Sites and their Role
"Name search" sites (also known as "people finder" or "people search" sites) are a subset of data brokers that focus specifically on compiling and presenting individual profiles. They serve as the public-facing interface for much of the data collected by the broader data broker industry.
You enter a name (and often a city/state), and the site will pull up a dossier on that individual, often providing a "teaser" of information for free (for example current city, age range, first few digits of a phone number, even some relatives) and then requiring a payment (one-time fee or subscription) for a full report.
Examples of well-known name search sites include BeenVerified, Intelius, TruthFinder, Spokeo, Whitepages, and many others.
How They Play into OSINT
Data brokers and name search sites are OSINT goldmines because they:
- Aggregate Disparate Data: Instead of an OSINT analyst having to manually search through individual public records databases, social media platforms, and other sources, data brokers have already done the heavy lifting. They've compiled, cleaned, and often linked seemingly unrelated pieces of data into a single, comprehensive profile. This significantly reduces the time and effort required for intelligence gathering.
- Provide a Centralized Point of Access: For many OSINT investigations, a name search site can be the first, or even the only, tool needed to find a wealth of information about a target. They act as a one-stop shop.
- Offer a Wider Range of Information: While individual public records might be limited, data brokers combine data from a vast array of sources, often including commercial and proprietary datasets that are not readily accessible to the average person. This provides a much richer and more detailed picture of an individual or organization.
- Fill in Gaps: Sometimes, an OSINT analyst might have a partial piece of information (for example an old address or a phone number). A name search site can often use that fragment to locate a full profile, including current details, family members, and other critical links.
- Reveal Hidden Connections: By connecting individuals to past addresses, phone numbers, family members, and associates, these sites can reveal networks and relationships that are crucial for comprehensive intelligence.
How Bad Actors Leverage Them for OSINT
The very efficiency that makes these sites valuable for legitimate OSINT also makes them powerful tools for bad actors:
Reconnaissance and Target Profiling:
- Individuals: They gather personal details like names, addresses, phone numbers, birthdates, employment history, family members, and social media activity. This information helps them build comprehensive profiles of potential victims.
- Organizations: They research company structures, employee names and roles (especially C-level executives and those with privileged access), technical infrastructure (e.g., exposed server ports, software versions, IP addresses), business partners, and even internal communication patterns if inadvertently exposed.
Social Engineering Attacks:
- Phishing and Spear Phishing: By collecting personal and professional data, attackers craft highly personalized and believable phishing emails or messages. For example, knowing a target's job title, recent projects, or even hobbies can make a malicious email seem legitimate, increasing the likelihood of the victim clicking a malicious link or revealing credentials.
- Pretexting: OSINT allows attackers to create convincing backstories or pretexts to manipulate individuals into divulging sensitive information or performing actions that benefit the attacker.
- Impersonation: Information about an organization's internal processes or key personnel can be used to impersonate employees or executives to trick others.
Credential Harvesting and Brute-Forcing:
- Attackers can find common username formats (e.g.,
first.last@company.com
) or discover usernames from leaked databases. - Publicly available information (e.g., pet names, birthdates, favorite sports teams) can be used to guess common passwords or to inform brute-force attacks against accounts.
- Attackers can find common username formats (e.g.,
Doxing:
- This involves publicly exposing an individual's or organization's private or sensitive information (names, addresses, phone numbers, employment details, financial records, etc.) without their consent. This can be used for harassment, blackmail, or to incite real-world harm.
Identifying Vulnerabilities:
- By analyzing publicly available information about an organization's IT systems, such as unpatched software versions, open ports, or misconfigured devices (often found using tools like Shodan, which scans internet-connected devices), attackers can identify weaknesses to exploit.
- Leaked code on public repositories (like GitHub) or exposed cloud storage buckets can provide valuable insights into an organization's internal workings and vulnerabilities.
Physical Security Breaches:
- Information about employee routines, office layouts (from public photos or company videos), and security measures (from news articles or social media posts) can be used to plan physical intrusions.
- Geolocation data from social media can reveal physical locations, patterns of life, or even the presence of valuable assets.
Financial Fraud and Scams:
- Detailed personal information can be used for identity theft, opening fraudulent accounts, or conducting targeted financial scams.
In summary, data brokers and name search sites are potent OSINT tools because they streamline the collection of vast amounts of personal, otherwise public, information. This efficiency is a double-edged sword, significantly empowering both legitimate intelligence gathering and the malicious activities of bad actors. The ease with which such detailed personal profiles can be accessed highlights major privacy concerns and underscores the importance of digital hygiene and awareness.
Reducing OSINT availability, for both companies and consumers, is a multi-faceted challenge. The nature of OSINT is that it leverages publicly available information, so the goal isn't to make data unfindable but to make it less accessible, less aggregated, and less useful for malicious purposes.
What Companies Can Do to Reduce OSINT Availability
Companies have a significant responsibility to manage their public-facing information, as it directly impacts their security posture.
Conduct Regular OSINT Audits (Self-Assessment):
- "Think Like an Attacker": Proactively use OSINT tools and techniques to discover what information is publicly available about your organization, its employees, and its infrastructure. This includes searching social media, news articles, financial reports, government filings, job postings, and specialized databases (e.g., Shodan for exposed devices).
- Identify Exposed Information: Look for sensitive data like:
- Employee names, job titles, email addresses, and phone numbers (especially for IT, security, and executives).
- Information about internal systems, software versions, network architecture.
- Details about physical security measures or office layouts.
- Leaked credentials or sensitive documents on public repositories (e.g., GitHub, cloud storage).
- Information about third-party vendors with access to your systems.
Implement Robust Information Governance and Policies:
- Data Classification: Categorize information (public, internal, confidential, highly confidential) and define strict policies on what can be publicly disclosed.
- Social Media Policy: Establish clear guidelines for employees regarding what they can post about their work, company, and colleagues on social media. This includes seemingly innocuous photos that might reveal office layouts or sensitive information on whiteboards.
- Public Disclosure Review: Ensure that marketing materials, press releases, job descriptions, and corporate websites are reviewed for any unintentional leakage of sensitive operational or technical details.
Employee Training and Awareness (Crucial):
- Social Engineering Awareness: Train all employees, especially those in IT, HR, and executive roles, about social engineering tactics (phishing, vishing, pretexting) and how OSINT fuels them.
- "Think Before You Post": Educate employees on the dangers of oversharing personal and professional information online, especially on LinkedIn and other professional networking sites.
- Help Desk Training: Train help desk personnel to rigorously verify identities using multiple, secure methods before resetting passwords or granting access, and to be highly suspicious of vishing attempts.
Technical Measures and Digital Hygiene:
- Minimize Publicly Accessible Services: Ensure that only absolutely necessary services are exposed to the internet.
- Patch Management: Keep all software and systems updated to reduce known vulnerabilities that attackers might find via OSINT.
- Secure Configurations: Implement strong security configurations on all public-facing systems.
- Dark Web Monitoring: Monitor for leaked credentials or company data on the dark web.
- DNS and Domain Monitoring: Track changes to your DNS records and monitor for potentially malicious lookalike domains used in phishing.
Engage with Third-Party Vendors:
- Ensure your third-party vendors also have strong security and information governance practices, as they can be a significant attack vector. Include security clauses in contracts.
What Consumers Can Do to Reduce OSINT Availability
Individuals often unintentionally expose vast amounts of data online. Reducing this exposure requires conscious effort and ongoing vigilance.
Audit Your Online Presence:
- Google Yourself: Regularly search for your full name, phone number, email addresses, and past addresses. See what comes up.
- Check Social Media Privacy Settings: Go through all your social media accounts (Facebook, Instagram, X/Twitter, LinkedIn, TikTok, etc.) and set your profiles to the highest privacy settings. Limit who can see your posts, photos, friends list, and personal information.
- Review Old Accounts: Delete old, unused social media profiles, forum accounts, or online service accounts that you no longer use.
- Location Services: Turn off location services on your phone for apps that don't absolutely need it. Avoid posting photos with geotags.
- Remove Advertising ID: This will limit ad tracking and protect your privacy, especially location information used for in app advertising where ad impressions are sold via automated auctions.
Be Mindful of What You Share:
- Think Before You Post: Before sharing anything online (text, photos, videos), consider if it reveals too much personal information (e.g., home address, work details, travel plans, financial status, family members' names/birthdates).
- Avoid "Fun" Quizzes and Surveys: Many online quizzes or surveys are designed specifically to harvest personal information that can be used for social engineering or identity theft (e.g., "What's your first pet's name?" - a common security question).
- Professional Profiles (LinkedIn): While LinkedIn is for professional networking, be judicious about how much detail you include. Avoid listing specific internal projects, detailed network configurations, or highly privileged access.
Strengthen Your Digital Security:
- Unique, Strong Passwords: Use unique, complex passwords for every online account.
- Multi-Factor Authentication (MFA): Enable MFA on all accounts that offer it. This is your strongest defense against credential compromise. Prioritize authenticator apps over SMS for MFA.
- Be Skeptical: Be highly suspicious of unsolicited emails, texts, or calls, even if they seem to come from a legitimate source. Verify requests through official channels (e.g., call the company's official number, not a number provided in the suspicious message).
Address Data Broker Exposure:
- Manual Opt-Out: Many "people search" sites and data brokers have opt-out processes. This can be time-consuming, but it is effective. You often need to find your profile on the site, then locate their specific "do not sell" or "data removal" request form.
- Change Default Privacy Settings: On any new app or service, immediately go to the privacy settings and adjust them to your preference.
Companies and Consumers: Use a Service
Services like Optery, a service I personally use, can be quite helpful corporations and consumers alike, as they offer:
- Automation: Their primary value proposition is automating the incredibly tedious and time-consuming process of finding your data on hundreds of data broker sites and submitting opt-out requests. Doing this manually for dozens or hundreds of sites would be a full-time job.
- Coverage: They typically cover a vast number of data broker sites, including many that are not well-known or easy for an individual to find.
- Monitoring: They often provide ongoing monitoring and resubmission of opt-out requests, as data brokers sometimes re-list information after a period, or new data may be acquired.
- Guidance: Even their free tiers often provide reports on where your data is found and direct links/instructions for self-removal, which is still a valuable resource for DIY privacy efforts.
Conclusion
The pervasive nature of OSINT, fueled by data brokers and "name search" sites, represents a critical privacy and security blind spot for both individuals and organizations. While the aggregation of publicly available information can be used legitimately, its accessibility also empowers malicious actors to conduct sophisticated social engineering, identity theft, and targeted attacks. Addressing this vulnerability requires a multi-pronged approach: companies must implement robust information governance, conduct regular OSINT audits, and prioritize employee training, while consumers must vigilantly manage their online footprint, strengthen digital security, and actively pursue data removal from broker sites. Proactive measures and increased awareness are paramount to mitigating the significant risks posed by this often-overlooked threat.
Remember, we may not have anything to hide, but everything to protect.